FAQ
Quick answers to common questions.
Do you work with QuickBooks Online?
Yes — QuickBooks Online is our primary platform, and we're also experienced with Xero and Wave. We'll recommend the right fit during your free consult.
What if I'm months behind on my books?
That's our Cleanup & Catch-Up service. We routinely take on businesses that are 6, 12, even 24 months behind and bring them current quickly. No judgment — just a clear path forward.
Do you handle payroll taxes and filings?
Yes. We run payroll, file federal and state payroll taxes (WA, ID, OR), and prepare W-2s and 1099s at year-end. You never touch a payroll form.
How quickly will I hear back when I reach out?
Same business day, every time. Most clients hear from us within a couple of hours. We promise it in writing in your engagement letter.
Are you taking new clients right now?
Yes — we have limited monthly capacity to make sure every client gets real attention. Book a free 20-minute consult to see if we're a fit.
What does a free consultation include?
A 20-minute call to understand your business, current bookkeeping setup, and goals. You'll leave with at least one specific recommendation, whether or not you hire us.
Still have a question? We're happy to talk it through.
Book Free ConsultQuestions we get asked in more detail
Longer answers to the things Spokane owners actually search for.
- Can a bookkeeper file my business taxes? Where bookkeeping ends and tax filing begins, and why having both under one roof removes the most expensive handoff in small-business finance.
- Do I need a bookkeeper, or can I just use QuickBooks? QuickBooks records what you tell it. A bookkeeper decides what to tell it, catches what's wrong, and closes the month. Here's where the line actually falls.
- Do I still need a bookkeeper if I use Gusto? Payroll software runs payroll. It does not keep your books, and the gap between the two is where the errors live.
- Does my Spokane business owe B&O tax? Washington taxes gross receipts, not profit — which catches new owners off guard. What B&O is, who files, and how often.
- How do I switch bookkeepers? Switching is mostly a records and access question, not a confrontation. Here's the order that keeps you covered through the handoff.
- How far behind on my books is too far behind? Six months, a year, two years — none of it is too far to fix. What changes with time is cost and consequence, not whether it can be done.
- How long does QuickBooks cleanup take? What actually drives the timeline on a catch-up job, and what you can do to make it faster.
- W-2 or 1099 — which do my workers get? The test is control, not preference or paperwork. Getting it wrong is one of the more expensive mistakes a small employer can make.
- What do I need to give a new bookkeeper to get started? The actual list. Most of it you already have, and you don't need all of it before the first call.
- What does a bookkeeper actually do each month? The monthly close, described plainly — what happens to your transactions, what you get at the end, and what should never be a surprise.
- What payroll taxes does a Washington employer have to file? Federal deposits plus three separate state agencies, each with its own account and its own quarterly return. Here's the map.
- What records does a Washington small business need to keep? What to keep, roughly how long, and the two categories people throw away too early.